Community🎫 Support & Tickets
Ticket Panel Teams
Each ticket panel gets its own support roles, category and form questions.
Make as many ticket panels as you like on the Tickets page, then give each one its own team under Panel teams: a name, up to 10 support roles (added to your main support role, or used instead of it), the category new and closed tickets go in, and the questions its form asks. Tickets opened from that panel are seen, claimed, prioritised and closed by that team. A panel without these settings works just as it always has, so the panel you already have is simply Panel 1.
- Free, like every feature
- Off until you switch it on
Set it up
- Switch on Ticket Panel Teams
Dashboard → your server → Modules → Support & Tickets → Ticket Panel Teams. It starts off, like every feature.
- That's it
It works by itself once it is switched on.
Related
TicketsPrivate support tickets with forms, transcripts and ratings.Ticket Panel DesignerA banner from the background library on your ticket panels.Ticket Close WarningOne warning in a quiet ticket before it closes by itself. Any reply cancels it.Ticket Saved RepliesYour support team saves replies and posts them in a ticket with /ticket reply.ModmailMembers DM the bot to reach your staff privately.ReportsMembers report a message or user to staff — /report.