CUBSOFTWARE// PROTECTOR
CommunitySupport & Tickets

Ticket Close Warning

One warning in a quiet ticket before it closes by itself. Any reply cancels it.

100% freeNo premium tierOff until you switch it on
dashboard.cubsoftware.site · Ticket Close Warning
The Ticket Close Warning page on the CUB PROTECTOR dashboard

How it works

Works with "Auto-Close After Inactivity" on the Tickets page. When a ticket has been quiet for long enough, CUB PROTECTOR posts one warning in it, for example "This ticket closes in 6 hours unless someone replies", and can mention the person who opened it. Anyone replying cancels the warning (and can delete it), and the clock starts again. A ticket is never closed until its warning has been up for the time you set, and the same quiet spell never gets a second warning. You set how many hours before (1 to 168, never more than half the auto-close time), the wording, the mention and whether the warning is deleted on a reply.

Watch it

Free Discord Ticket Bot: Forms, Panel Teams, Saved Replies and Transcripts

Switch it on in a minute

Add the bot

Add CUB PROTECTOR to your server. You need Manage Server there.

Open the dashboard

Sign in at dashboard.cubsoftware.site and pick your server.

Turn on Ticket Close Warning

Go to Modules, find it under Support & Tickets, and switch it on.

Set it up

Open Ticket Close Warning in the sidebar and choose your settings. Changes apply within seconds.

Questions

Is Ticket Close Warning free?

Yes. Ticket Close Warning and all 227 CUB PROTECTOR features are 100% free. There's no premium tier, no paywalled limits and no ads.

Is it on by default?

No. Every feature starts switched off, so your server only gets what you choose. Switch it off again any time from Modules.

Can I choose who uses it?

Yes. Every page has a "Who can use this" card: Discord's default, everyone, admins only, or only the roles and members you pick, plus channels, cooldowns and a block list.

Where do I get help?

Ask in the CUB SOFTWARE support server, or use the CUB Helper at the bottom-right of the site.

More in Support & Tickets

TicketsPrivate support tickets with forms, transcripts and ratings.Ticket Panel DesignerA banner from the background library on your ticket panels.Ticket Saved RepliesYour support team saves replies and posts them in a ticket with /ticket reply.Ticket Panel TeamsEach ticket panel gets its own support roles, category and form questions.ModmailMembers DM the bot to reach your staff privately.ReportsMembers report a message or user to staff — /report.

← All 227 features