CUBSOFTWARE// PROTECTOR
CommunitySupport & Tickets

Ticket Saved Replies

Your support team saves replies and posts them in a ticket with /ticket reply.

100% freeNo premium tierOff until you switch it on
dashboard.cubsoftware.site · Ticket Saved Replies
The Ticket Saved Replies page on the CUB PROTECTOR dashboard

How it works

Save up to 50 replies on the Tickets page, each with a name and text. The text can use {user} (the person who opened the ticket), {staff} (who sends it), {server}, {ticket} (its number) and {type}. Inside a ticket, your support team types /ticket reply and picks one from the list as they type. Only staff and the support roles can use it, and only in a ticket. Send them as a normal message or as an embed.

Watch it

Free Discord Ticket Bot: Forms, Panel Teams, Saved Replies and Transcripts

Switch it on in a minute

Add the bot

Add CUB PROTECTOR to your server. You need Manage Server there.

Open the dashboard

Sign in at dashboard.cubsoftware.site and pick your server.

Turn on Ticket Saved Replies

Go to Modules, find it under Support & Tickets, and switch it on.

Set it up

Open Ticket Saved Replies in the sidebar and choose your settings. Changes apply within seconds.

Questions

Is Ticket Saved Replies free?

Yes. Ticket Saved Replies and all 227 CUB PROTECTOR features are 100% free. There's no premium tier, no paywalled limits and no ads.

Is it on by default?

No. Every feature starts switched off, so your server only gets what you choose. Switch it off again any time from Modules.

Can I choose who uses it?

Yes. Every page has a "Who can use this" card: Discord's default, everyone, admins only, or only the roles and members you pick, plus channels, cooldowns and a block list.

Where do I get help?

Ask in the CUB SOFTWARE support server, or use the CUB Helper at the bottom-right of the site.

More in Support & Tickets

TicketsPrivate support tickets with forms, transcripts and ratings.Ticket Panel DesignerA banner from the background library on your ticket panels.Ticket Close WarningOne warning in a quiet ticket before it closes by itself. Any reply cancels it.Ticket Panel TeamsEach ticket panel gets its own support roles, category and form questions.ModmailMembers DM the bot to reach your staff privately.ReportsMembers report a message or user to staff — /report.

← All 227 features